This week John & Sean discuss the state of nutrition and discuss the many customer service failures of the USPS.
Sean and John have a discussion about the film Jiro Dream of Sushi and then discuss what goes into making a good or bad NJ diner.
John & Sean discuss all things Walmart and then break into a side tangent about the state of the food industry.
In this episode, John & Sean talk almost exclusively about Microsoft, including Sean's experience at the local Microsoft store, his new Surface, Windows 8, and a little bit about Google Chromebooks.
In this episode, John and Sean discuss customer expertise vs. service expertise as well as the arrival of silos in the form of technology ecosystems and how they affect customer service. It's a fun one!